UCIS Service Provider Handbook

Please use this handbook as a resource, whether you are exploring opportunities at UCIS or are already working with us.  This handbook is designed for direct service providers, including sign language interpreters and speech-to-text providers (like CART).  It will outline expectations and provide important information about working at UConn.

For more information about working with UCIS, please contact Audrey Silva, Director.


Scheduling is at the discretion of UCIS Director and Program Coordinator. They will match service providers and assignments based on:

  • Consumer preference
  • Consumer communication needs
  • Interpreter’s experience and familiarity with the subject/content matter
  • Interpreter’s availability

Any additional scheduling concerns or questions can be addressed by emailing ucis@uconn.edu.